CLAIMS - ROOFING
At Conard Comfort Consultants, we handle insurance claims
in a different way from most of our competitors.
There are many times that we arrive to a property where the homeowner
believes he/she has weather related damage and we hear the same
story: “Another roofer came out and said we have
a claim, but they wanted us to sign a contract that binds us into
using them, without us even knowing the price or if we even have
a claim!” We do not force you to sign a contract
before a claim is granted. We do not use scare tactics or high
pressure sales tactics to convince you that you need a new roof.
Simply, we are honest and will shoot you straight, in addition
we are here to represent you and to help guide you through the
process of getting a new roof.
how does it work?
It starts with a free inspection: One of our estimators will
come out and look at your roof. We look for things that are
indicative of damage caused by a weather event. We will present
you with the evidence and will counsel you on the next step.
you have damage, we will instruct YOU, the policy holder, to
call your insurance provider. If you do not feel comfortable
doing this, we will do it for you… with you right there
on the spot.
the insurance adjuster comes to look at your roof, we will meet
them at your home as your representative to help point out any
damage or supporting evidence of weather related damage to the
will prepare an estimate to replace your roof, and we will wait
to see if you are awarded a replacement claim. If the claim
is granted, and you choose to hire us, then and only then do
you sign a job contract. It seems pretty simple, right? This
is how we operate at Conard Comfort Consultants. We want you
to trust us, and we never want to do anything that would make
you feel otherwise.
what is a weather related claim?
There are many weather related events that can make you eligible
for a roof replacement claim. The most prevalent weather-related
roof damage in the Memphis area is wind damage.
do I determine if I have wind damage?
Evidence of wind damage is the easiest to spot. You may notice
that your shingles are “lifting”, “folding-up”,
or are missing completely. Since straight-line wind usually
only travels in one direction, you will probably notice on certain
sides of your home where the damages are much worse. These are
the sides that directly faced the incoming wind. If this is
happening, you can almost guarantee that the other sides will
show the same result if and when high wind hits them, as well.
Let us give you an inspection. We don’t want you to take
a risk and get on your roof. If you notice this kind of damage
from the ground, call us. We will go on your roof to conduct
the inspection and give you an idea of what may be the cause
of the roof failure.
Are there other weather events that can lead to a claim?
not as prevalent in the Memphis area, hail is probably the second
biggest cause of claims. Damage from hail is not as easy to
spot from the ground. What hail can do is cause small “pits”
or “craters” in the shingles that can lead to leaks
in the future. These craters range from dime-size to half-dollar
size and can be hard to spot from the ground. The team over
at Conard Comfort Consultants would love to get on your roof
for you and inspect for hail damage, at no cost to you.
In short, at Conard Comfort Consultants, we pride ourselves in our
honesty, integrity, and professionalism. We want to help you take
care of your roofing needs.